Refund Policy

Exchange Policy

All sales are final. Refunds are not offered for changes of mind, personal preference, or incorrect size selections.
Original artwork is eligible for exchange only, not refunds.
Art prints are not eligible for returns or exchanges unless they arrive defective or incorrect.
Commission deposits are non-refundable, as outlined in the Commission Pieces Policy.
Any exception will be reviewed on a case-by-case basis.

Original artwork may be exchanged within 7 days of receipt.
The artwork must be returned within the 7-day period and arrive in its original, undamaged condition.
Artwork that has been altered or damaged after delivery will not qualify.
Customers must contact us before returning artwork to arrange an exchange.
Return shipping arrangements and costs will be at the buyers expense.

Please inspect your order upon delivery.
Damage or loss during shipping must be reported within 48 hours of delivery.
Customers must provide photographs of the artwork, shipping box, and original packaging.
Please retain all original packaging and damaged items until the issue is resolved.
Shipping-related damage or loss will be reviewed individually. A claim may be filed with the carrier or insurer when applicable.
Incorrect or defective items will be reviewed and an appropriate resolution discussed.